AI Chatbot by Webhub is an intelligent customer service tool integrated into website backends to enhance visitor interaction and response efficiency. It allows uploading knowledge documents and syncing application data, enabling AI to answer queries based on product info, FAQs, and business rules. Users can customize chat window appearance, messages, and display settings across specific pages or devices. The system parses uploaded files and application data into a knowledge base, supports feedback collection for continuous improvement, and offers preview features to test AI responses before launch.